T: +353 (0)1 7071750
e: info@dbase.ie
e: info@dbase.ie
Single Portal Support, CRM and BI Solution
Dvolve is a browser based solution from dbase technologies which allows you to consolidate the business functions of support, CRM and business intelligence into a single portal. Using data mapping it can be integrated into any environment. Capture customer information and demographics, track support incidents and use the powerful reporting module to improve your business processes and enhance your customer support function.
Dvolve is a browser based solution from dbase technologies which allows you to consolidate the business functions of support, CRM and business intelligence into a single portal. Using data mapping it can be integrated into any environment. Capture customer information and demographics, track support incidents and use the powerful reporting module to improve your business processes and enhance your customer support function.
Data Deduplication and Cleansing
Dealing with millions of poorly structured, misspelt, abbreviated or missing data is a daunting but unavoidable data healthcare task.
Poorly maintained data destroys credibility, reduces loyalty and adversely impacts on your brand. Maintaining the all round accuracy and format of your data:
• Avoids the waste caused by duplicate mailings
• Saves you time and money
• Ensures a single view of your customers
• Links disparate data sources to deliver a single version of the truth
• Delivers accurate information for better informed decision making
Dealing with millions of poorly structured, misspelt, abbreviated or missing data is a daunting but unavoidable data healthcare task.
Poorly maintained data destroys credibility, reduces loyalty and adversely impacts on your brand. Maintaining the all round accuracy and format of your data:
• Avoids the waste caused by duplicate mailings
• Saves you time and money
• Ensures a single view of your customers
• Links disparate data sources to deliver a single version of the truth
• Delivers accurate information for better informed decision making
Features
Direct database connectivity including Oracle, SQL & Sales Logic.
Drag and drop - Quickly review possible duplicates and enhance the records.
Intelligent phonetic matching - Unsurpassed phonetic matching capabilities.
Isolate, flag or delete duplicate records - Users have complete control over the treatment of identified duplicates.
User-defined merge/append/update functionality Process potential duplicates with ease - review, enhance, flag, link,update or delete as required.
Customisable match definitions - Avoid extraneous data affecting the overall ‘match score’ by allowing users to define the matching criteria.
Reassign Orphaned Records before duplicate records are deleted.
Data standardisation and enhancement Apply intelligent name-case, business/address elements, and gender transformations to data.
Visual basic capability - Powerful VB scripting functionality enables developers to define and implement their own matching criteria, extending the functionality of the product by writing and including those scripts directly into the product.
International capability match supports 5 international languages: English, French, German, Italian and Spanish.
Direct database connectivity including Oracle, SQL & Sales Logic.
Drag and drop - Quickly review possible duplicates and enhance the records.
Intelligent phonetic matching - Unsurpassed phonetic matching capabilities.
Isolate, flag or delete duplicate records - Users have complete control over the treatment of identified duplicates.
User-defined merge/append/update functionality Process potential duplicates with ease - review, enhance, flag, link,update or delete as required.
Customisable match definitions - Avoid extraneous data affecting the overall ‘match score’ by allowing users to define the matching criteria.
Reassign Orphaned Records before duplicate records are deleted.
Data standardisation and enhancement Apply intelligent name-case, business/address elements, and gender transformations to data.
Visual basic capability - Powerful VB scripting functionality enables developers to define and implement their own matching criteria, extending the functionality of the product by writing and including those scripts directly into the product.
International capability match supports 5 international languages: English, French, German, Italian and Spanish.